Accessibility: The Resident Edinburgh
Getting here
Please click here for directions on reaching us by car, train, or plane.
We offer two accessible parking spots at the rear of the hotel for guests who require close-by parking. To reserve this in advance, please contact our team.
Arriving at The Resident Edinburgh
On arrival, please use the main entrance on Drumsheugh Gardens where you’ll find an accessible ramp or one small step to enter. Our entrance uses automatic doors, controlled by our front of house team for your safety. These are wide and perfect for wheelchairs and mobility scooters. Should you require assistance entering the building, carrying luggage, or anything else, our team will happily help.
Navigating our reception area
Once inside the hotel lobby, our reception desk is located on your right. There is a large window offering visibility to the street outside. The entrance to our lift area features automatic doors, unlocked with your room key, placed at an accessible height. There is also a range of seating available in our reception and lounge, all easily accessible by wheelchair. If you need to adjust the position of furniture or help guide you through our lounge, our team will happily assist.
Health & Safety Peep Forms
On arrival, you may be asked to fill in a PEEP (Personal Emergency Evacuation Plan) form. This allows our team to gauge what support, action, and protection is needed in case of a fire, flood, or other emergency. A member of our team will talk discuss how best to react in an emergency, highlight potential exit strategies, and supply you with a deaf guard if needed. This information will be documented and communicated to each Duty Manager. They will also answer your questions or concerns about your evacuation.
Navigating the hotel
We have both laminated wood flooring and carpet, all of which should be free from trip hazards and traversable for wheelchair users. Our automatic doors feature wheelchair friendly buttons to open and are placed at an accessible height for wheelchair users. At various points, we feature refuge call points for any guests in the event of an emergency. We feature a generously-sized lift, able to comfortably accommodate a wheelchair and a small number of guests. The lift buttons featured indented numbers and braille. The number of the floor is displayed on a digital screen to assist hearing impaired guests. There is also voice announcements to inform you of the current floor number.
Accessible guest rooms
Number of accessible rooms: 8
Our accessible rooms have additional resources, aids, and floor space designed for wheelchair users. Each features additional floor space in the bedroom and emergency pull cords on either side of the bed. Our mini-kitchen has space for a wheelchair or a chair for those who cannot stand for long periods of time. Further features include a deaf guard to assist with wake-up calls or evacuation, where needed. If you need additional items or would like our team to remove some non-essential furniture items, please let us know.
Accessible bathrooms
Our accessible bathrooms have ample space for a wheelchair and feature sinks at various heights, mobility bars, and a foldable seat in the shower. Each accessible bathroom includes two emergency pull cords by the toilet and shower. If you require any additional resources or assistance, please speak to our helpful reception team.
Further assistance
If you have any questions about accessibility features at The Resident Edinburgh, please contact us directly and we’ll be happy to help.
Phone: +44 131 202 2284,
Email: edinburgh.reception@residenthotels.com